Have an insurance claim? Don’t worry and don’t delay.

Three Steps to Expediting Your Claim:

  • Make sure you and your family are safe from harm, and protect your valuables if you can.
  • Call emergency services if you need the police, firemen or ambulance.
  • Collect your insurance documents and other relevant information, and call the emergency number of your insurance company as soon as you can.

BTI Direct wishes you the best.

Start a claim right now

Are you REALLY covered? Want to be sure? You should know what your insurance does and doesn’t cover. You’ve got three options:

  • Read your policy carefully. They can be hard to understand sometimes, but you need to review this document at least once a year.
  • Visit your insurer’s website. Many will provide useful articles and information about their products.
  • Call BTI Direct and ask us your question. You don’t even have to be a client.

Emergency Contact Numbers for Insurance Claims



Orion Travel Insurance logo

1-888-493-0161 CA/USA Toll-Free
+1-905-532-2962 Worldwide Collect


Allianz Travel Insurance logo

1-800-995-1662 CA/USA Toll-Free
00-800-842-08420 Worldwide Toll-Free
Country Code + 800-842-08420 Worldwide Toll-Free

Tugo Travel Insurance logo

1-800-663-0399 Toll-Free
001-800-514-9976 From Mexico
604-278-4108 Worldwide Collect

Get a free quote